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Nesta página
  • What this error message means
  • How to fix the problem
  • What Microsoft says about this
  1. Portal de Relatórios
  2. Most common problems

You have reached the usage limit of a shared capacity (Pro or PPU) for embedding reports

AnteriorPower BI service user password has expiredPróximoA capacidade não está ligando quando um usuário acessa um relatório

Atualizado há 1 mês

What this error message means

If you are seeing this error message in the reports portal when you try to access a report, it means that this report or the dataset that the report uses is in a workspace that is not using a dedicated capacity (Fabric or Power BI Embedded). Most likely, the workspace of the report or dataset is associated with a Pro or Premium capacity per user, and the number of tokens for that user has reached the usage limit.

How to fix the problem

When this limit is reached, it is not possible to generate new embed tokens with that account. In order to start rendering reports again, you will need to hire a capacity or start a Fabric trial period, if you still have availability for any users in your company.

If you need help with this process of contracting capacity, changing the workspace or have any other questions, please contact the support team via the communication group created during installation, or send us an email or open a ticket.

If you don't have a Microsoft partner to contract Power BI licenses, any other Microsoft license, Fabric capacities or any other resource in Azure, visit this page here to understand how Power Tuning can help your company reduce costs with Azure.

What Microsoft says about this

The Power BI Embedded page reaffirms that Pro accounts cannot be used for Embedded solutions in production:

The Power BI Embedded Q&A page reaffirms that Pro accounts cannot be used for Embedded solutions in production:

In addition, the content that will be shown in the application MUST NOT be in a personal workspace.

If you are using a platform that uses a Pro account to generate report insertion tokens, without using a capability to do so, you are probably violating Power BI's terms of use and your company could face fines and sanctions from Microsoft.

As explained in the Licensing FAQ article, it is possible to use a Pro or Premium capacity per User to generate tokens to insert the reports into Power Embedded, but according to :

Microsoft's official documentation