> For the complete documentation index, see [llms.txt](https://docs.powerembedded.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerembedded.com.br/en/reports-portal/most-common-issues/capacity-operation-failed-with-error-code-capacitynotactive.md).

# Capacity operation failed with error code CapacityNotActive

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This page is a shortcut to the article [The capacity is not turning on when a user accesses a report](/en/reports-portal/most-common-issues/capacity-not-turning-on-when-user-accesses-report.md).
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